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Real(ty) Talk
Real(ty) Talk
From Secret Service to Realty: A Journey of Safety and Empowerment
What compels a retired Secret Service agent to turn his focus from protecting world leaders to safeguarding the real estate industry? Join us as we uncover the remarkable journey of Corey, whose post-9/11 priorities led him from banking to a fascinating 20-year career in the Secret Service. Together with his wife Tracy, Corey shares their eHarmony love story and mutual passion for Japanese culture—elements that uniquely influence their new business venture centered on protection and safety in real estate.
Throughout this episode, we explore how Corey’s experiences in the Secret Service, from passing rigorous polygraphs to handling high-pressure protection assignments, translate to civilian life. Discover how the core principles of service and duty can empower individuals, with a strong focus on situational awareness for women and children. Tracy and Corey provide real-world examples, such as defusing road rage incidents, illustrating the importance of strategic thinking and tactical responses to enhance personal safety.
We also tackle the big-picture goal of fostering safer communities through proactive strategies and community engagement. Tracy and Corey discuss their innovative approach to spreading a safety-first mentality, likening it to a network effect where shared knowledge enhances collective preparedness. The couple highlights the delicate balance between awareness and fear, offering practical tips to help listeners navigate risks with confidence. Whether it's understanding your environment or creating secure spaces, their insights aim to turn fear into informed action, helping to prevent harm and save lives.
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Welcome back to your favorite podcast on the planet Realty Talk Podcast. I've got my fearless confidant and our fearless leader, ceo and founder of Innovate Realty, suzanne Sinead, to my side. We have some really exciting guests today to talk through really interesting topics we do. I'll let you do the intro.
Speaker 3:Yes, we have Tracy and Corey today. Yes, we have Tracy and Corey today. So Corey is a retired Secret Service agent, so we're really excited to jump in. He and his wife, tracy, recently started a company that we're going to talk a lot about. You know, in real estate it's really important for protection and safety, so it really matches exactly what I see in my day to day and I thought it would be really valuable to bring them on and chat a little bit.
Speaker 1:Awesome, we're excited to be here.
Speaker 4:Thank you, thank you.
Speaker 1:So where are you both from?
Speaker 4:So I'm originally from Northern California, so I was referred to myself as a NorCal kid originally, but obviously live here in Southern California now, so part of SoCal.
Speaker 1:Awesome.
Speaker 2:And how about you, corey? I grew up in the San Gabriel Valley and I went to school out here in Orange County and I'm back here at the OC now.
Speaker 3:All right.
Speaker 1:Not a bad place, uc Irvine yes, oh wow, many years ago.
Speaker 3:What did you?
Speaker 1:study Economics. Okay, interesting, wow. So how did you end up in the Secret Service studying economics?
Speaker 2:When I was a kid, I always wanted to go to Wall Street, and so I went to Irvine, studied economics and I was a banker for a number of years. And then one of the ladies I was working with she's like you don't look very happy here. Why don't you go talk to my husband? He's a special agent with US Customs. Oh so I wouldn't.
Speaker 2:I did that for a short time, but it wasn't my cup of tea hmm, and then I went back to what I knew, which was banking and investing and whatnot. So I did that for a little bit, spent a little time countrywide my previous life. And then 9-11 hit and that's when I did some soul searching and it came down to the US Secret Service, or LAPD, and Secret Service speaking at first, 20 odd years later.
Speaker 3:Here we are.
Speaker 2:Here we are, so you served for 20 years, over 20 years, with the Secret Service, yes, wow.
Speaker 1:Yeah, so how? So it's kind of an interesting-.
Speaker 4:Does that make it sound like a death sentence? 20 years?
Speaker 1:No, I mean, that's a long time to do anything right. Yeah, it is so on the banking side, were you an investment banker or what were you focused in?
Speaker 2:My first initial banks. I worked with some Japanese banks doing international trade finance that type of stuff.
Speaker 1:Yeah.
Speaker 2:And then from there I went to work at Countrywide for a short little stint, yeah, and then did some investing, did some trading and whatnot for a couple years. And then the dot bomb.
Speaker 1:Yeah, yeah, reality check for most of us, yeah.
Speaker 2:But it's all good, it worked out for the best.
Speaker 1:Did you see that trade that you know? I mean last year, it was all over the news. But the currency in Japan have you heard of all this? They basically are below zero percent interest for a period of time. And so a tremendous number of American bankers were going out and levering the heck out of lines in Japan, and then investing back here for the arbitrage, but I think a fair number of them got crushed in the last three months. Did you track all that and see?
Speaker 1:We went to Japan about a year ago we're going to go again.
Speaker 2:We utilize the arbitrage. We definitely have to utilize that. We came back with like I think we bought like five suitcases Unmarked suitcases, as I learned from the seminar, we'll talk about that. Yeah, these were like we talked about before too. If you're going to buy something, buy quality. Yeah, these were made in Japan suitcases and whatnot because I'm kind of like a nerd, like that. Right, if I'm going to buy something, I buy something else he likes luxury products.
Speaker 4:He has a thing for luxury. That's awesome.
Speaker 2:Okay, I do enjoy certain things yeah.
Speaker 3:Yeah, no, he noticed right away when we were in the seminar.
Speaker 1:He was like your Chanel purse.
Speaker 3:I was like, oh, that's very observant.
Speaker 2:He knows a lot about products. He knows a lot about products.
Speaker 3:He knows a lot about products. Yeah, okay.
Speaker 1:So what was the tie to Japan? Are you Japanese? I am not.
Speaker 2:Tracy is part Japanese. I studied Japanese in college and I trained in Japanese karate for a number of years.
Speaker 3:Oh wow, you guys are a perfect match. How did you meet?
Speaker 4:We met through eHarmony. As he blushes right.
Speaker 1:We're officially sponsored by eHarmony. Use code REALTYTALK to get your 10% discount and married for 10 years.
Speaker 4:Married for 10 years and I didn't know what he did until I met him. And then I think he said something to the effect of I don't want to scare you, and I was like what could this possibly?
Speaker 3:mean when are we going with this Exactly?
Speaker 4:And then he explained what he did, because even when he posted on eHarmony and like we give a lot of advice around, like be conscious of what you post, and things like that, he didn't say what he did. He just said legal, so um, or law or something like that and um, so it was left to interpretation what the person does. I thought I was going out on a date with a lawyer, but okay.
Speaker 3:You found someone very different. I found someone very different.
Speaker 4:And obviously now we work together instead of being married together.
Speaker 1:So walk me through the process of becoming a Secret Service agent. Like you can't, just it's not. Like you just raise your hand and put in an application. I mean it's got to be pretty extensive, right, I mean.
Speaker 2:What it was 20 odd years ago was a lot different from what it is today. Really, when I turned in my application, just as a point of reference, I used a typewriter, okay.
Speaker 3:All right Okay.
Speaker 2:It literally took me hours to type everything out, because they want to know everything about you.
Speaker 1:Right.
Speaker 2:Where you were born, all the places you've lived, all the schools you've been to and whatnot. It was a very extensive background investigation because of the nature of the work that we do, involving as a special agent protecting the president, vp, foreign heads of states, financial investigations, counterfeit currency, credit card fraud, bank fraud, id theft, to make sure of both. My interview, as part of my panel interview, was with three individuals, one current boss and two old timers and it was kind of adversarial by today's standards. It was good cop, bad cop.
Speaker 1:Yep.
Speaker 2:And then basically I told them I'm like look guys you guys have been on the job 20 odd years each. I'm not going to sit here and just give you guys a bunch of BS. You like me, great. If you don't like me, I'm totally cool with it yeah and that's it. And after that they spoon fed me all the answers. You know what? These are? Guys that have been around the block. You just feed them a bunch of BS. They're going to call you out on it.
Speaker 2:Sure so why don't you just be real and tell people what you really think and who you are? You like it? Great, you don't? All right, that's it.
Speaker 3:Yeah, peace out.
Speaker 2:So that was the process and going through the background checks and going through the academy and the polygraph.
Speaker 1:How long does that take? Is it like six months? Oh my gosh.
Speaker 2:Back then it was totally different because it was really just old school. Like I said, I typed my application.
Speaker 1:Yeah.
Speaker 2:And then if you made a mistake back, then you'd have to go back and try to fix it.
Speaker 1:Oh yeah, Type the whole thing over. Oh my gosh, it still gives me nightmares today. White out.
Speaker 2:Yeah, so my application process took like a year and a half. Wow, it was just a long process, and Uncle Sam is really not known for Speeding it.
Speaker 4:Speeding it. Yeah, yeah, my name was on a shelf for like six odd months.
Speaker 2:And here I was like, oh my God, I got to do something with my life. Sure, I like six odd months. And here I was like, oh my God, I've got to do something with my life. Sure, I had a lot of pressure from family. Hey dude you've got to, you know, get it together. Yeah, and I had one of my mentors in life and he was the one kind of really responsible for me getting into the Secret Service and doing that.
Speaker 4:But I think what you're saying too, it's like the heart right Because you had to wait for this long, extensive period of time to get in right and are you still committed to like?
Speaker 4:wanting that role yeah, and then it's not just like only the passing the polygraph and interviews and getting in that way, but it's like you have to go to academy. So do you pass the academy? So like there's all these different like layers, so to speak, so like, I think, serving, like when, to your point I think you said earlier, like service right, like it's not just the 20 years it's also like do you want this position?
Speaker 3:Do you want?
Speaker 4:it bad enough, Like where's your heart?
Speaker 3:right, yeah.
Speaker 4:And to your point about, like you know, don't BS the person on the other side, I always joke. Like you know, like they're trained as behavioralists, they're trained as interrogators. So like they watch behaviors, they watch mannerisms, they watch what you say, right? So you really can't get past somebody like that, right? Yeah, if you do start messing around. I don't even know if you knew it at that point in time when you were interviewing, but I mean, think about it fundamentally.
Speaker 3:That's how all interviews should be, though. Right Like hey, here I am. This is me.
Speaker 1:I think interviews well in a private sector, in our businesses, right when I'm interviewing somebody, I tell people all the time interviews are actually pretty worthless, because in most scenarios, the person on the other side of the table is telling you what you want to hear, because they want the position, otherwise they wouldn't be there, and so what I say word for word is I have no idea if we're going to work together. We're well together until we work together.
Speaker 1:So if we can just create, the expectations properly, like if I can tell you exactly what I need and you can tell me if that's a good fit for you or not.
Speaker 4:And be honest about it, right?
Speaker 1:Yeah, I'm going to tell you all the reasons you want to work here and all the reasons you don't want to work here. And if that sounds exciting and you want to be a part of it and you understand our culture, then the only thing I need to know is are you a good culture fit? And then we're going to try it and if it doesn't work, then it doesn't work.
Speaker 4:A hundred percent. Yeah, it's kind of hard, or can you deliver? I always say that to him Like, can the person deliver right?
Speaker 1:Yeah, action what they said they could been in the Secret Service. I swam with a kid in college. I won't say his name, he's serving now. Oh, we'll talk about that later.
Speaker 2:Yeah, in college.
Speaker 1:The University of.
Speaker 2:Utah.
Speaker 3:Okay, you, he's going to out him right now. You're going to out him.
Speaker 4:There's only so many agents in the US right, yeah.
Speaker 1:Agents, right, so like they know each other. Where was he stationed? Well, I don't know all the details. He was a maritime attorney out of Texas when he left college swimming for five or six years and then he was recruited in because of one of the cases that he went to trial on, and so it was really interesting. But I mean. So after college swimming I did a little bit of triathlon, I did some Iron bit of triathlon, I did some Ironman stuff, and he got super interested and so we were talking two, three times a week and then he calls me. We did Ironman Oceanside, the half Ironman. He calls me like a week later and he said, hey, I'm not going to be able to talk to you anymore for a while. That's not dramatic, it was really bizarre.
Speaker 4:I was sitting, you got ghosted. Yeah, it wasn't like maybe he wasn't at the service, he just goes.
Speaker 1:I know, yeah, and I would see him every year like we go back to the like homecoming thing, whatever he's like I'm not gonna be coming to any of that, I'm not gonna be able to talk to you like in detail, because I was getting business advice too, some legal advice, and he's like I you know, I you know, I'll talk to you later, basically.
Speaker 2:And I was like what happened?
Speaker 1:And then, a year or two later, he's like hey, I'm now in the service and that's what. During that process, this is what they asked me to do.
Speaker 2:I was like oh gosh, this was maybe three, four years ago, okay.
Speaker 4:Yeah, so.
Speaker 2:I don't know what he's doing. I don't know where he's at. Now Corey's going to go track him yeah when we're done, I'll just call one of my boys and.
Speaker 3:I'll look him up. He'll let you know what he's doing.
Speaker 1:There's a locator Can you tell us about? Have you been on Air Force One?
Speaker 2:Actually I was on the Reagan detail oh you were yes, oh, your favorite. Yeah, I was.
Speaker 1:I don't know if I liked the person, but I think the politics were good Misses.
Speaker 2:All right, so let me get this straight, real fast. As an agent, whether we liked them or we did not like them it didn't
Speaker 1:matter.
Speaker 3:Yeah, your job is to protect right. We protect the office right.
Speaker 2:Right, so I've been with all types of folks right.
Speaker 3:Yeah.
Speaker 2:Left, right, the center and whatnot.
Speaker 3:Yeah.
Speaker 2:Heads of states and folks that were people were labeled not very friendly to Uncle. Sam and whatnot Sure.
Speaker 3:But it didn't matter yeah.
Speaker 2:Our job was. They came into our care in one piece and they're going to leave in one piece. That's it.
Speaker 3:Yeah, how do you separate that? It's a service, it's part of the job.
Speaker 4:Yeah, it's a service.
Speaker 2:Whether you like them or not. It's like, hey look, you have to do it.
Speaker 3:Yeah.
Speaker 2:If you can't handle it, then there's the door.
Speaker 4:Right.
Speaker 2:Yeah, because that's what it entails. Yeah, that's what it entails. Yeah, that's it. There's no ifs, ands or buts.
Speaker 4:It's very cut and dry, very black and white, right, that's what you do, and even as a family, we say that, like you, have to maintain some level of neutrality.
Speaker 4:I mean we have our opinions, like when we talk about things or when we vote, right, Just like everybody else, church and state Right. Yeah, very neutral, right, and it's also probably a little bit of old school too, right, like don't talk about politics, don't talk about religion don't talk about like, unless you know people first, right, and you know who the person is, then you learn from each other and you share your opinions and you get that really good like dialogue.
Speaker 4:But if you don't, know each other people are easy to judge or whatever, and for us they've always said like you take a bullet for the person right. Same thing with safety is a human being thing. It's not about like gender. I mean it could be more gender specific, right. But it transcends cultures, countries, things like that.
Speaker 1:It's human beings need safety and security right, and that's how we kind of look at it too. Yeah, I mean, obviously I bring things back to like a business setting, you know, in a lot of scenarios. But I think what you're defining is the difference between a good business and a great business and the culture because you brought it up in the interviewing process Like if somebody can do the thing right, if their actions are good, you know, then generally they're a pretty decent employee or team member. But I see that happen all the time in businesses that I've been a part of. I've been an entrepreneur for way too long, and every single time I've seen something break down. It's because the leader or the manager is managing through a relationship, not action, right, and so you separate relationships with action and generally the outcome is positive. But you know that's, that's a very gray line in the private sector.
Speaker 4:I think, Well, and it goes back to what you said mission, a very gray line in the private sector, I think. Well, and it goes back to what you said mission vision and values right. His mission has been to serve right, like that's how he got the 20 years. How does he see people he sees about the life? Right who he's protecting right, just like similar to a business right. What are your mission, vision and values? The mission is around like people, like we.
Speaker 4:the mission is around people we want to help people stay safe, right Right, and understand the fundamentals of what that entails, not just only from a defense standpoint. Right. So it's sticking to your mission, vision and values, and that's hard to do, even as individuals, but even for organizations and companies.
Speaker 1:What is the mission or vision, if you can share that of the Secret Service?
Speaker 2:I mean that's got to be defined right. Yeah, service. I mean that's got to be defined right. Oh yeah, definitely. I mean we've got. I'll speak as a special agent inside the House. We're mandated to protect POTUS, the president, the vice president, foreign heads of states and then whatever high-level cabinet officials that the president would like us to protect. And we investigate financial crimes counterfeit currency, credit card fraud, bank fraud, id theft.
Speaker 3:I don't think a lot of people know that. I didn't know that.
Speaker 2:So the Secret Service actually started in 1865 to combat counterfeit currency. It wasn't until after 1901 that we did the protection side of the house, so it was a little time period.
Speaker 4:He talks in we right, he's retired but he hasn't.
Speaker 3:You can tell the mission is strong right. Yeah, but 20 years. That's going to be with you forever, yeah.
Speaker 1:Definitely.
Speaker 2:Even now some of the young guys, because I was in the training squad, so some of the young guys on the job. They still text me and ask me questions about stuff like that.
Speaker 4:And now, you're the old guy.
Speaker 2:So I'm like the old guy.
Speaker 4:The one that you referred to when you were interviewing.
Speaker 1:You're that guy, you're that guy Absolutely, and this is more of a question about a breakdown in that scenario. So what happened? When Trump got shot that day, I was in Spain. I thought this was fake, so I was in Pamplona the next morning. I was running with the Bulls.
Speaker 4:And I'm in this little that's an experience all in itself. It was awesome.
Speaker 1:Very gutsy brother man, but I was in my hotel room, and hotels are really hard to get. So have you been to Pamplona before?
Speaker 4:No, I heard it's amazing.
Speaker 1:I just want to detail the setting because in my head this was so real, but I'm laying in bed midnight or 1230. The city of Pamplona has like 150,000 or 200,000 people or something like that that live there, and during that festival it's like nine days or seven days there's like a million and a half people that are there.
Speaker 1:There's not a million and a half hotel rooms, and so people are just like sleeping in parks and on the streets and all this stuff and there's a full on concert at like 1230 or 1 am and I'm supposed to get up at like five you know clear state of mind to go and run with these bulls and I'm getting blown up like Trump just got shot, Like there's no way, like I must be in a dream. This seems odd, you know, but so is that? What happened there? Is that a breakdown of? Because that would be Secret Service, that would be detailed for that scenario, or are you able to?
Speaker 2:share your perspective on that. Well, you know, I mean a couple of different things. One I wasn't there. Sure, it wouldn't have happened if you were. Yeah, you know.
Speaker 4:It's a hard job.
Speaker 2:This was really a tragedy that had happened and occurred and unfortunately, somebody lost their life. So that's the sad thing that comes to it In terms of the whole tactical perspective and whatnot. Like I said, I wasn't there. To be quite honest, I didn't read all the findings. There were some findings that came out recently the Secret Service anytime. Some findings that came out recently the Secret Service, anytime something like that would happen, they would call in the inspectors to come. Like I was telling you earlier, every protection assignment that we would have, we would have a debrief to find out what went right, what went wrong.
Speaker 2:We were constantly learning for whatever incident that happened. So, like I said, I wasn't there when it happened. It was just terrible.
Speaker 1:But in a typical assignment Secret Service would be would they comb that area previously or would they rely on local enforcement to do a lot of that?
Speaker 2:It's a mixture of both. Right Got it, Obviously, Secret Service we do not have, or the service doesn't have enough, agents.
Speaker 3:There's not enough resources right 100%.
Speaker 2:It's not reasonable. So the liaison with other so the Secret Service would marry up with the local assets Right.
Speaker 4:So you're talking about police or like first responders, right, so you coordinate your local and federal yeah so you would work with each other, stuff like that, and we would divvy up our responsibilities here.
Speaker 2:Like I said, I really don't want to get into too much of what all happened, because I wasn't there to stop people from looking back. And there's plenty of folks out there that are going to point their fingers and this and that, sure, but what a lot of people fail to realize is that Talking about people's lives.
Speaker 1:It's just like what Tyson?
Speaker 2:said right, Everybody's got a plan until you get whacked in the face. It's all going to go bad. So whatever was a breakdown of communication and whatnot something bad went down right and then the service has to learn from it and whatnot. It was a Secret Service event venue, so of course you know they had a. There was a breakdown there somewhere. Yeah somewhere between that local PDs and whatnot they something happened.
Speaker 1:Yeah.
Speaker 2:And hopefully you know, hope and pray that it never happens again.
Speaker 4:Yeah, Well, I think the other perspective too, like I look at it from a civilian perspective, right.
Speaker 2:Yeah.
Speaker 4:And it's like we think of and even as a business person, like you're always looking at case studies what you learn from it, what you could have done different or better right.
Speaker 1:Yeah.
Speaker 4:For us in business, like if we lose money, we can make money back. You lose a it, we can always say what we could have done different, because time is 20, 20. Right. It's really hard when you're in the moment Like and of course there's gunshots right Like people panic Like to your point.
Speaker 4:Everything you plan and strategize, your fight or flight just went into response Right and we're all human beings and I'm not saying that as an excuse, but it's like the reality of a situation in any emergency right, so it's easy for everyone else who wasn't there, and it's not part of it to say something, because unless we've experienced fight or flight or unless we've been there right yeah, we've had something tragic happen around us like we really can't fully critique yeah and then I think, like military has its perspectives where they're constantly in combat. They've experienced fight or flight, right, but you can't just shoot anybody in a civilian totally unlike you can in the military. I'm not saying the military is doing that right, but you have certain engagement.
Speaker 4:The engagement is different in war and combat than it is in civilian yeah, right there's so many things. Right, so no one can really say what's right or wrong? Whose fault it is At the end of the day? Like we say, as we say, like somebody died.
Speaker 3:Yeah, that's what everyone needs to remember is that somebody died, and it wasn't just somebody.
Speaker 4:People got hurt.
Speaker 3:Right.
Speaker 4:People experienced something traumatic that you never want to experience again right and even more importantly, like an individual. Thankfully he didn't get assassinated, but he got shot in the ear. Like I don't know about anybody else, but I don't want to get shot in the ear, so it's like the complexities of the situation, and I think in our compassion is really what's important to remember is that humanity part of everything, right.
Speaker 1:Yeah, I have two more questions Secret Service related.
Speaker 3:Okay.
Speaker 1:I know you do because.
Speaker 3:I want to transition to what they're doing now, but I know you're really, you're like, it's all about you. This is an interesting. He knows what I'm going for and he's like but hold on, this is a basic one.
Speaker 1:Were you ever in your service over 20 years? Were you ever in a scenario like that one?
Speaker 4:you don't have to tell the story, obviously maybe you don't want to share, because then I'll get panicky, I don't know.
Speaker 2:I was not involved in a shooting incident but, like I said earlier, we do investigations right Financial investigations and we conduct search warrants and arrest warrants oh wow. So, yes, I've been in situations where I've had to point my weapons at individuals or whatnot, and any time you go into somebody's house, you don't know what to expect, right, and yeah, those were some of those. Fortunately, I didn't have to hurt anybody, so I'm really grateful for that.
Speaker 4:That's what we say too, like even though it's, like, it's exciting or like Hollywood-ish kind of right thing, like at the end of the day, like even for those in law enforcement, they don't want to have to right, like you don't want to have to right, you don't want to have to use your.
Speaker 1:There's so much trauma that you don't want to have to like be responsible for that.
Speaker 4:Yeah, second decision making, and like and if anything, no matter how often you've trained, you're trusting that training to overcome your own fight or flight right yeah, and at the same time. That's what you're battling like. It's like I don't want his job that's all I can say.
Speaker 1:I've always said that. One more question. This is it. I've had this on my head. Uh, so do you think it would benefit the population of the us if the jfk files are released, or not?
Speaker 4:or do you think it's?
Speaker 1:if or do you think it's a negative?
Speaker 4:oh my gosh, that's really.
Speaker 2:Oh my gosh you know what I would love to see it? Right I would love to see what's in it. Know, as a person who likes history, I would like to see what's all in there. I don't know what all's in there, right? I don't know if there's potential.
Speaker 3:You wouldn't tell us. If you did, though.
Speaker 2:I still have my security clearance, so that's why a lot of times that you know we were talking earlier about some stuff, that you know we were talking earlier about some stuff, and it's kind of like hey look, who you hang out with and who you associate with is a reflection of who you are as a person right and you have to be really careful of what you do, yeah.
Speaker 4:So I can't hang out with criminals? No, because then I.
Speaker 1:That's a good segue into your, into your business.
Speaker 3:He's letting me in no, so, um, as we mentioned, so I attended, uh, one of your seminars. Can you tell us a little bit, tell paul, a little bit, about what you guys are doing, the motivation behind it and what the what the plan is on the horizon?
Speaker 4:sure? So, um, you attended one of the projects that we just rolled out, which is called Safety Nest. It's like how can you keep yourself, your family and your home safe, but also your workplace, which has to do with lifestyle, and that's why we called it Safety Nest, because it's kind of like what the nest embodies. It's not just only like the home.
Speaker 4:That's cool and the real vision around it was how do we apply a lot of the kind of US Secret Service principles or training that my husband has otherwise had into like civilian life? So by nature of me being with him for the last 15 years and married the last 10, there's obviously things we've talked about or things we share both in our conversations, and a lot of it has been around. You know know, in the beginning it was him probably keeping me safe.
Speaker 4:Now it's like keeping the family safe right but a lot of it has been understand those fundamentals of kind of around like prevention and avoidance and defense, right and over time.
Speaker 4:What I realized is I was just absorbing a lot of these skills and like knowledge and stuff and I didn't realize that I was subconsciously applying it to my life in terms of what I notice or what I see or how I live my life right, and I noticed too that it's not that we avoid certain things in terms of, like you know, not living our life, but the way that we look at things is how do you tactically approach something? So um, you know, like we tend to avoid, like larger based crowds, like you know, a of large, huge events or parades and things like that. If we do go, it's understanding. Where is your tactical advantage to really be in a place where, if something does happen, you're able to leave really easily?
Speaker 4:or not be surrounded in the center of those events where somebody who wants to create harm or harm the most people would otherwise do something right. And so I realize, like I've developed this mindset over time as a civilian which is how law enforcement refers to the rest of us that are not in law enforcement and that mindset and really wanting to bring those same skills and knowledge and share what it is that not only he's taught me, but also what I've learned through observation and living my life and being able to kind of translate that I always say, like there's a code you guys have that we don't always understand certain words like situational awareness or insider threat.
Speaker 4:There's all these different terminologies, but they apply to our everyday life. We just need to understand how it applies and what we can do differently. And so my inspiration was really for women and children, and that's probably because of like the stage of life that I'm in, but I also know as a working mom I travel a lot by myself. And I travel with friends or I travel. You know, I've always lived in New York City by myself.
Speaker 4:I mean, there's all as a female, you are expected to go anywhere in different places, and it's a really critical thing that I've explained to a lot of people. From the day you're born, your mom is usually trying to tell you like how to stay safe, what you should do, what you should be aware of, and that's really different for our male counterparts in a lot of ways Totally.
Speaker 3:It really resonated with me when I was at the seminar, because there are so many situations that one thing that you guys spoke about was just, you know, not putting yourself in situations. He brought up road rage and I'm not really.
Speaker 1:How do you not do that?
Speaker 3:Yeah, I'm not a big like, it takes a lot for me to get there. But you know, it is a thing where, as a female, you always like I feel like I'm tough. I was telling him I like, genuinely feel like I'm tough.
Speaker 1:Yeah, but you laugh at that. No, no, no, I think you are, I am not tough?
Speaker 3:No, I am not tough. I should not be getting in anyone's face. I shouldn't be, If someone is approaching me in a threatening way, I should back away from that versus me being a little fired up.
Speaker 1:I'm not trained the way he is right, but I actually am surrounded by a lot of tough women. My mother was really tough, my wife's tough. I think you're tough, but I think a lot of that is just your mentality, right? Yeah, you know so.
Speaker 2:Physically you're not going to win that fight.
Speaker 1:But how do you avoid road rage Like?
Speaker 4:if you just accidentally turn lanes, I'll textualize it because he was actually referring to me, because and we were fine using this example Like you know, I'm 5 feet 2 inches, 120 pounds, just so the audience like knows, like size-wise right, but when somebody's on my bumper, like when they're really close, it really bothers me, like I'm'm like just get off right right and um.
Speaker 4:So I, when I express myself, it's more tactically, like I'm going to slow down on purpose or I'm going to like pump the brakes a little bit you don't just move over and let him pass.
Speaker 1:No right so to your point, right so, and I'm happy to do it right to your point. So like what?
Speaker 4:he's talking about is like he's, and rightfully he's like why wouldn't you just avoid it?
Speaker 3:Get out of the way.
Speaker 4:Why wouldn't?
Speaker 3:you just.
Speaker 4:He's like how do you know? There's not a 300-pound guy, or twice my size, in the car behind you, gets upset, has a weapon in his car, whatever. And now is going to escalate the situation, I think. Or like right. So what we don't realize is that situations can escalate out of our control.
Speaker 1:Yeah, and we're not able to always.
Speaker 4:Yeah, easily anticipate that when we're emotionally charged. Yeah so to your point and the reason we use this example is because it's a perfect example where I'm driving along and I get upset really easily because somebody's just like right up against me and you want to respond in a certain way, and he's using that as an example to say you have to pause and just think about it a little bit, which is hard to do and just avoid the situation, because you can't easily anticipate everything.
Speaker 4:But if things do escalate out of control, then all of a sudden you're in the defense mode, which you don't have time Like.
Speaker 1:it's life or death right at that point so you just created a whole nother situation even with training, you never know what that's going to be like too right, because you're, you know well, I think humans make decisions from only two pathways. They're like, I think, scientifically, the brain. It's proven that you make decisions from passion, or desire or fear. Right, and that dates back to like caveman caveman, if you believe in that.
Speaker 1:And so in that scenario specifically I talk about this with my wife all the time I'm like, okay, just get over, Because if you don't get over and you let that happen and you engage in that scenario, you're actually letting the other person's actions steal your power for the day.
Speaker 4:It's not about being in a tactically better scenario, at least from my vantage point's like, just be happy, because if you don't get over it is, that's exactly what it is right like. So this is a man who's telling me who's in law enforcement for 20 years, right, secret service agent, and he's telling me avoid the situation. So what is that? So to the signal to me, right as a lay person, is like if this guy, who's been equipped, trained or whatever, is saying, like you, try to avoid the situations, you can to increase your chances of living and being safe and being joyful.
Speaker 4:Yeah, then why not do it right?
Speaker 3:and that's the biggest probably the best. That's the biggest takeaway right is like.
Speaker 4:That's why your life with joy and peace, yeah like why take that on, and so it's funny though that you mentioned.
Speaker 1:They're funny, but yeah use that loosely right, but like the road rage incident yeah, but that's why we used it and personalize it, because yeah I was the one that we were talking about this situation with right so I think there's an a practical question you can ask in those scenarios. So I I consider myself a dumb entrepreneur with a lot of energy, and so I've seeked coaching, you know, because I've been in positions where I have large businesses and I'm not equipped to run some of those businesses is what I felt in the moment. So I had a CEO coach early on. I was in my like early 20s. We had 300 or 400 employees at the time and there were things like that that might pop up, that would be frustrating or annoying. And then if you're frustrated or annoyed, by definition your brain is going to make a worse decision. And so the statement is what am I feeling and why? What am I feeling and why In that scenario, what am I feeling? The guy's on my bumper and annoys the shit out of me.
Speaker 4:Exactly. That's exactly what's going through your head, and why am I? Feeling that Exactly.
Speaker 2:It's because he's on my bumper.
Speaker 3:Yeah.
Speaker 1:The solution is move over, or I don't know what the I mean you know, whatever. But then all of that gets erased if you can honestly answer what am I feeling and why. And sometimes the why question is actually really complicated and it, like you know, it, opens up insecurities about yourself versus the actual thing that's taking place.
Speaker 4:Well, so, to that point, I think if you were to analyze it, like when I'm 5 feet 2 inches, I'm pretty small and petite. Right A lot of people like easily just stand next to me and crowd over me.
Speaker 4:Right or like I always joke, Inadvertently, right yeah inadvertently, like if I wear flats too, it's even worse, right, but even on planes Seat in the back scrunched in the corner. Oh yeah, so there's a social aspect of it too. So I think to your point like why would it you joke about the chihuahua thing? But I think it's more just like a social it is Like by mechanism of like. I don't like people close to me.
Speaker 3:Yeah.
Speaker 4:And then when somebody's on. So to your point, you're right.
Speaker 3:Like, even when.
Speaker 4:I'm socially around people. I don't like being close to people because everyone feels like a wall to me. Right, yeah, it makes sense. So there's a social like, there's a defense there that's really associated with like, maybe even female safety and stuff that's. It's triggering that, right. But I think you brought up a really good point, like what are the insecurities, what are the triggers Right, conscious or subconscious that really cause us to act in a certain way? Because I think that's really important to acknowledge, yeah, yeah.
Speaker 3:So you guys talked about the reason why you're doing this. You talked about your children. Share a little bit with our listeners about what this is looking like now and what is on the path long term.
Speaker 4:So right now it's live in person and local. We call it the friends long term. So right now it's live in person and local. We call it the friends and family round right, because we can ask a lot of questions and get a lot of feedback. And then it's really being able to scale that and replicate that in terms of in-person communities throughout the country or the world right, that's a bigger picture.
Speaker 4:But then, more importantly, it's being able to create what I call geographic disbursement, where it's like creating the subscription. So we've just started that in terms of being able to bring it to people where maybe they can't come in person or they don't have the time or there's other priorities right, we still want to make sure that the information is getting to them in the way that they need to receive it, in what I call like call short bites. So we've just recently set up the subscription and then we're going to have webinars so that individuals can join and ask questions and really what I like to say kind of blow it up, but really get the information out there to folks, because I think oftentimes we focus so much on defense like take self-defense classes or dial 911 if something bad happens.
Speaker 3:Yeah, I thought I was taking a self-defense class that day. Just so you know, I was like ready. I mean I told him I was going to a self-defense class, like that's what I thought I was doing, right? So that's what we easily think of, right?
Speaker 4:We don't think about the things that come before that tactically in ways of how we prepare our home, how we prepare our life. What do we do? What do we do? And that's really where you know, if you think about the US Secret Service and what they do, there's so much preparation that goes on before somebody comes and visits or before something happens, and it's that tactical type of thinking that we want to bring to people in their lives.
Speaker 1:It's cool the way you're doing it too, because you've applied it for 20 years in like a very, very serious application right and the relationship between the two of you. You have this, you know, civilian you know perspective, but it's a nice bridge, because the delivery, you know, can come across in a way where it's, like you know, teachable and coachable.
Speaker 3:It's relatable and that's why you know when he talked about you with your road rage, that's why I was able to be like no, you're right, and that's why you know when he talked about you with your road rage, that's why I was able to be like no, you're right, exactly and as a female too, and I relate to you because, as an entrepreneur and as a business person, like it's like how do you get this in the hands of the most number of people?
Speaker 4:as quick and possible in a way that it's not necessarily like you always have to focus on defense.
Speaker 3:Right and.
Speaker 4:I always joke, like as an individual who's petite in size, like I'm not going to become a, I'm not going to win the physical battle I can try, but you know, in terms of preparation, but really it's going to be like the mentality and how you see situations, avoid them or prevent something from happening. That's my advantage yeah, so that I stay safe and so that my kids stay safe how do you train you know these thoughts with?
Speaker 1:like, because, as you're talking about this, there's a statistic that is at the front of my mind. So Tom Tate used to be the mayor of Anaheim and I listened to him speak at an event and it was really interesting. He was talking about natural disasters. In the city of Anaheim, which I think is the second or third largest city in California for every emergency responder so I think that's police, national Guard, firemen, ambulance there are 40,000 residents that we know of, right. So in the event that there's a natural disaster, you're kind of fucked and it's all about your community, like in the people that you know. So is there an application or a setting for what you guys are teaching, where it's about your neighborhood, not necessarily just you and your house, like, how do you, how do you create a community around that and get the community involved in a subscription to make the whole neighborhood safe?
Speaker 1:Well, without like a guard and like a gate and all that stuff.
Speaker 4:Well, it's kind of like it starts with the individual Right First, but then it's collective individuals Right. So to your point, your proximity to other people you interact with, your friends, your network, your neighbors, your community, right, you're right, you're hoa, right, yeah, so it's. And then so there's like a spider effect, like when you share it with one person, one person shares it with another person or five other people, right, and so now you're creating like that's what activism, or you know, community is yeah, right I say it's bigger than that because he calls me crazy sometimes, but I say like, I want to create a movement yeah, and
Speaker 4:it's a movement of individuals who value their safety and their security and want to take responsibility for themselves and not rely on others. Right, and by doing that, you're partnering with others and, at the same time, all of you in tandem are now learning how you partner with law enforcement and others because, like to your point, they're not enough emergency responders and first responders to be everywhere at every point in time when something is going to happen. Right, and so that timing is critical. When something bad happens to you, it's going to take at least a drive of someone in a car to get to you right, that's 10, 15 minutes 20, 30.
Speaker 4:I mean it could be any length of time. It's an X right.
Speaker 3:Right.
Speaker 4:We don't know how many minutes or hours or whatever, right, and so it's like from that perspective you have to know how to take care of yourself. Right but you want to avoid as many traumatic, bad things that can happen to you as possible, because no one wants to go through that alone right, so it doesn't even have to do with personal property or, um, anything like that. It's just like how do you stay safe?
Speaker 3:so I have a question, because I um, I felt, um that it's you know, there's kind of a fine line between living in a state of fear and living in like a realistic place where you know things could happen. And I felt that you know some, some women that I heard or some people that I've talked to, like kind of go across that line and it turns into something else where it's paranoia and anxiety. So how do you balance that where it's you know you're in a healthy place, where you know you have these precautions, but it's not consuming your life?
Speaker 4:So I like to say it's information right. It's not no one's going's gonna tell you like our position. You don't tell people how to live right, you don't tell them what they can and can't do.
Speaker 4:It's not a set of rules right but it's like information or social education allows you to make different decisions. So I think in during the session we use the example of like when we went to Thailand, right, and we're, like, at the airport and they declare a state of emergency, right, and the conversation that he and I had really quickly was, like, do we go or not go? And that was before kids, before family. It was just him and I and I think we were dating, so we weren't even married to each other, right?
Speaker 3:Yeah.
Speaker 4:But it's like the conversation we had about like, do we get on the plane or do we stay right, has a lot to do probably with, like our own risk tolerance, like what makes us feel comfortable right and number two what would we do if abc happens?
Speaker 4:knowing that there's a declared state of emergency, right? Right, and obviously at the time, because he was still working too, it was slightly different. Where it's like we're going and he's still working, the government still has to keep track of him, right? So we have a different type of level of resources, I guess you could put it that way.
Speaker 4:But we talk about it today like what would we do differently? How do you recreate that same level of resources and information? Right, and he shared in the last session, you know, like make sure you know where your US embassy is right.
Speaker 4:Like make sure you know, like make sure you've talked to people on the ground. I mean, I think I said the other. I said I want to go to a safari and I want to take the kids right in Africa. And so he and I are like strategically researching and tactically understanding like what do we need to do to properly prepare? So again, like I said, it's not saying like don't do this, it's having the right judgment to know whether or not that decision makes sense.
Speaker 4:And in this particular case, we actually decided not to go to Africa right now because of some things that we discovered and we were like we're not comfortable with that. So therefore we're not going to go, but it doesn't mean that we won't ever go right it's about defining the risk profile essentially. Yeah, and deciding how you're going to approach it If something bad does happen. Do you have a plan in place or are you just like, oh well, we're just gonna roll the dice and something?
Speaker 4:bad like hope it's not a strategy just hope so. It's like everything we do in life, whether or not you know we're planning financially or it's the same. But we have to make it more um for lack of a better word right now like user friendly, because we don't typically talk a lot about these things. Right a safety and security standpoint.
Speaker 3:Right.
Speaker 4:So we kind of put it off or set it aside and don't give it a lot of thought. But if we did like, how much safer, or better.
Speaker 3:You're actually going to feel safer if you're communicating and researching.
Speaker 4:The anxiety you're facing is because we don't know what to do the fear is from like.
Speaker 1:I don't know what I do.
Speaker 4:Or like I read all this stuff in the news and I don't know what I do. Or like I read all this stuff in the news, yeah, and I don't know how to respond to it or how I can prevent it. That makes sense versus by being able to have the education and information like people typically feel more empowered, like they feel like yeah confident.
Speaker 1:I was gonna say that. So I think I think actually, fear in and of itself is just the unknown right, because something that you can't control right like yeah, it breaks into your home.
Speaker 4:Right, I've got cameras, I got alarms, like that should be good enough, but what if it's not? Right, and then your head takes you down like 500 different paths versus we're saying like here are different ways to strategically think about all the tools and resources to fortify your home. Or what cory likes to say is he refers to it as speed bumps like how do you?
Speaker 1:protect. Yeah, how do?
Speaker 4:you slow down and and prevent your home from being chosen, hopefully by doing different things and therefore like the chances. It's a probability game, right like probability to answer your question earlier.
Speaker 2:Like we spoke about initially, look, it's through education and just being aware of things that will give you a certain sense of freedom. There are certain things, obviously. I always try to tell her nothing good happens after midnight. Okay, like you just go look at the stats or whatnot 100%. How many folks get involved into accidents and stuff after 2 o'clock, after 2 am or whatnot? Right?
Speaker 1:It just happened two nights ago on the 405 at Harbor, right, you know there's like bad stuff that happens. I mean this is like real stuff.
Speaker 2:Yeah, you mentioned about the road rage. We had one of the ladies who attended that thing with you. She actually sat right next to you, right? Some guy came by and gave her the bird. Just a couple days afterwards she said normally she would go and escalate it and do this and that she said after talking about it and stuff like dude, don't do that yeah.
Speaker 3:The risk-re reward.
Speaker 2:Right, You're a money guy right, you don't want to do that kind of stuff. You guys have. You folks have a lot to lose and you don't know who you're dealing with.
Speaker 1:That's the unknown element. I would love to ask the question one other two questions, no, no no, and that's the thing too, especially when pertaining to real estate.
Speaker 2:well, whatever question you may have, but since there's a lot of women in the industry, in the field, even though you're in really good shape or whatnot, it's not realistic for you to want to get involved in an altercation with another person, unless you're highly trained or whatnot. Look so, having said all that stuff, have the partner system, have the buddy system, Even for us, when we go I mean back in the day, I'd go and interview an individual who made threats against POTUS or whatnot I'd bring a partner with me.
Speaker 3:Yeah, certain things.
Speaker 2:Yeah, I mean, even though I understand, like your real estate, you guys have, okay, open houses, what time to what time, what time, but letting everybody know where you're going to be.
Speaker 1:Yeah.
Speaker 2:I had a friend of mine. She's a female realtor. She went into a location late at night all by herself. She tried to contact her boyfriend he wasn't available. Contact her son he wasn't available. She went there. She ran into some individual.
Speaker 1:that made her feel really uneasy, so please, don't do that.
Speaker 2:Our stuff is about if you can prevent and avoid, then let's do that. If you get into a physical altercation, then it could end up really bad.
Speaker 3:Yeah.
Speaker 2:I'm just not saying you, but you yourself.
Speaker 3:Yeah, yeah, Anybody right?
Speaker 2:So, you don't want to have to do that. If you can just avoid the situation altogether, let's do that.
Speaker 4:But the other perspective is it too is like I mean, I know this as a family. There's things that I need to do, that I can't always have a buddy or a guy with me or a friend with me right, and so it's thinking tactically about it. Like for me, I'm like, if something happens, what am I going to do?
Speaker 4:and it's thinking like three steps down from there to be like what would I do, and by thinking about that in advance it makes me feel better. So I think, like in the case that you used, where the individual had to go to the open- house right maybe there was no one that could go there, or whatever else, with her right, she still has to go right.
Speaker 4:That's what you have to do right and so, if anything it's thinking tactically about, like okay, are there exits or is it only one single entry? And now you're trapped in a certain location, right. So it's looking at other things, right, and the same thing we talk about like home assessments, like when people they always go to cameras and they go to like alarms, right. But what other things can you do to change? Like maybe you're building your house?
Speaker 4:right and you should look at, maybe, how the house is being laid out and the design of the house, right? Or you want to look at materials like what type of glass? Is it reinforced or not, right or? Maybe you have too much glass in your house and that makes for easier access, right? So it's thinking more tactically about it, and I think you know the session you attended I joked, but it's true. I was like how do you think?
Speaker 4:like a criminal like if you can think like a criminal. Now you know how to think differently about, like, how you approach things right and that's what I learned from. I don't know if he this, but that's what I basically learned is how to think like a criminal.
Speaker 1:So you guys, you brought up a Corey, brought up a really great you know word that I want to focus on. You said partner, right, so you guys are partners in business and life. Walk us through I mean, you guys have launched a business, which is awesome, you know, congratulations on that and everything you guys are doing Awesome, you know, congratulations on that, and everything you guys are doing. Walk us through a moment where you guys had to come together and, you know, overcome adversity, whether that's personal and business. You know how do you guys do that?
Speaker 4:Every day, you know. Well that's the truth, that's called marriage.
Speaker 2:That's marriage. But then that's when you're like working together too right, and then you know the really difficult thing is just like dealing with people right learning your. Your boundaries stay in your lane. Tracy went to vanderbilt and she worked at uh pricewaterhouse for a number of years. Uh vandy for business school. So she's got the business side of the side I was with uncle, uncle Sam. I've been institutionalized right for 20-odd years.
Speaker 2:It's a different type of skill set. Certain things I don't know about that she can handle. Other stuff I can do it Talking in front of people. I'm used to dealing with guys. Right Now I'm talking with professionals.
Speaker 3:With women.
Speaker 2:Professional women. So I have to make sure that I don't seem crazy to offend anybody, obviously because I don't want that to happen, but, like we talked about before, the company and whatnot, just to piggyback a little bit too. If I can help save a life through certain tips or whatnot, then it's to me this journey's been all worth it to me.
Speaker 2:I mean, I'm fortunate, I'm blessed to be working with Uncle Sam and having all that stuff, and if we can share that and help it out with people, the civilian sector, that's awesome. It's my way of still giving back to the community and whatnot, and that's really important.
Speaker 4:But we joke about adversity being daily. I think, like that team is like critical right, even in the marriage as well as the business, right, like he's the expert and it's like I'll take what he's saying and I'll like translate it to what I like to say. Right, but even if you think about like personal adversity, like we've been through a lot of death in our lives and you know, in terms of like losing people in our lives and um, there's an aspect of resilience that comes out of that right, but there's also an aspect of reflection which is like gives contribution to, like how much more valuable life is. And from that perspective, I think that's what fills us in terms of like. When he says we want to save a life, or that safety is for everyone, for every human being, um, part of the passion was just understanding that usually it's the ultra wealthy that hire him to protect them right, but what?
Speaker 4:about everyone else that doesn't have the means to like pay to have someone protect you right yeah and that's really like understanding. That component was like this is something that skill set and experience and stuff can be shared with everyone, and that was also something that is like life legacy, like what can we leave behind that's bigger than ourselves?
Speaker 3:This is it? Yeah, I love that.
Speaker 1:So real estate story We've got to wrap. Can you tell us about a fun, interesting or terrible real estate-focused story? I mean, we're a single-family real estate platform, right? So we ask people, our guests, walk us through something you guys did together, whether it's an investment or whether it's a house you bought or built. What's a fun real estate story you can share?
Speaker 2:I'll share something real fast. Our realtor, the person we bought our place here in Newport. When I first met him I'm like, oh my God, this guy's a jerk.
Speaker 1:It wasn't Franco, it wasn't Agent F, agent F. Okay, fair.
Speaker 2:No, no, franco, that dude is just badass, that guy, he's amazing. No, this is our realtor. He's this old, grumpy old dude, and he was like I'd call him up. I said Tracy dude, the guy hasn't even returned my phone call. Yeah, what's going on here? Are we going to get this place or not? Like I called him up, he like blow me off. And hey, did we submit our offer or whatnot? Fast forward. Today, 10 plus years later, you actually saw him.
Speaker 4:He was sitting in the class.
Speaker 2:Oh was he and becoming friends afterwards. He's been talking for the last 10 years and it turns out that's just his exterior. He's got this mean rough exterior he's not me, but he's such a really nice guy.
Speaker 3:We're sending him the link for this podcast for sure. Yeah, definitely.
Speaker 1:Well, he sounds like a really terrible guy if he's not at innovate. Yeah, oh yeah, I'm joking, I'm joking.
Speaker 4:Kind of goes like, kind of goes full circle yeah, he started this by saying like, not only that example, like he used to work for countrywide yeah, oh sure yeah and then, like we always like real estate in terms of like investing and doing stuff, but it's also full circle too, because what we are talking, what we did that day, was, aside from protecting your family or yourself, right, it's, how do you protect your home?
Speaker 3:Yeah.
Speaker 4:And so it wasn't just only like technical specifications or put better cameras or anything like that, but it was more in depth Right, which is the baseline for like people being able to consider the option of doing a home threat and vulnerability assessment.
Speaker 4:Like people don't really realize that they can do that or have someone do that, and vulnerability assessment, like people don't really realize that they can do that or have someone do that, but it's essentially someone who walks through your home or the grounds of your home and says like hey, you have like gaps here in your security protocols, whether or not your camera's facing the wrong way, whatever Things that they notice as an expert right and being able to walk your home and provide you with solutions for what you can do differently.
Speaker 4:And we did this as an example for one of our friends who was having, you know, a lot of people going through their home for a home tour. And it was things like hey, you want to put, like these, locks at the bottom of your sliding doors because your kid could essentially open it and go outside. I mean, it was safety and security holistically, and I don't think people really realize that that's something that can be done.
Speaker 3:Right.
Speaker 4:But it's literally what they do for, like the individuals they protect when they protect their homes, they go through the same similar type process to determine what kind of materials need to get changed out where the cameras you need to get replaced or positioned differently, whatever it may be right, and so that's something that, like, we're excited about, but it's also just like how life, kind of yeah, it's full circle and overlaps and kind of comes back around and so what I learned today is hire a great agent, hire a great interior designer
Speaker 1:and hire a great interior protection agency yeah, yeah, yeah, yeah, 100%.
Speaker 3:Well, I think it's our time. I just and that's Tracy and Corey, yeah, yeah, a hundred percent.
Speaker 1:Well, I think it's our time. I just you know. Thank you so much for sharing. I know you know there's stuff that I probably could go for three hours. I still have more questions, yeah but no, it was so sweet of you guys to join us.
Speaker 4:Thank you, of course. I really enjoyed it. Thank you, yeah, what?
Speaker 1:you guys are doing is awesome. What I would say you know, in our brokerage we have 175 agents, you know I don't know the percentage, but it's predominantly women and knowing that we have a resource to protect them and have them feel safe. You know, when we run our businesses, we talk about we have two types of customers. We have internal customers, which are our agents or employees, and external customers, and actually external customers not that they don't matter, but it's kind of irrelevant what their experience is like, because your internal customer, if they're handled properly, will take care of the external customer right, and so it's an awesome resource for us to have here locally to be able to arm our you know, our agents and make sure that they feel safe in those environments that can be kind of tricky. So I just appreciate what you guys are doing.
Speaker 4:Thank you so much, and congratulations on your business, that's awesome, we're excited.
Speaker 1:All right, that is it. Anything else you want to add?
Speaker 3:No, no, we conquered it yeah.
Speaker 1:I guess the other thing I would say is, if you're coming to an open house and one of our agents is there, be ready. You don't know what you're getting yourself into. So thank you very much for joining. We're going to share all of your details about how to reach you and your business. Hit, subscribe, send all your friends and family. We'll see you next week.
Speaker 3:See ya.